Refund Process

We will send you an email once your return has been received and inspected to advise you that we have received your returned item. We will also notify you if your refund has been approved or rejected.

If you are authorized, your refund will be processed and a credit will be issued to your credit card or original mode of payment within 12 to 15 working days.

Late or Missing Refunds

If you haven’t received your refund yet, please follow these steps:

• Check your bank account again.
• Contact your credit card company; it may take some time before your refund is officially posted.
• Contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of the above and still have not received your refund, please contact us at support@verstlogisticsindia.com.

Exchanges

Items are only replaced if they are defective or damaged. If you need to exchange it for the same item, please email us at support@verstlogisticsindia.com and send your item to the following return address:

[Provide your official return address here]

Shipping Returns

You should send your returned product to: [Provide your official return address here].

You will be responsible for paying for your own return shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

The time it may take for your exchanged or returned product to reach you may vary depending on your location.

For higher-value items, consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Need Help?

If you need assistance regarding refunds or returns, please contact us at support@verstlogisticsindia.com.