Welcome to https://verstlogisticsindia.in/. This Delivery Policy outlines how Verst Logistics India manages the handling, dispatch, and delivery of all consignments booked through our website.
All bookings and shipments are processed based on service availability. In case a particular service option or transport mode is unavailable, our team will immediately notify you with an alternative solution or initiate a refund where applicable.
For domestic and international logistics, we work with trusted courier and freight partners, including DTDC, to ensure secure and timely delivery.
Delivery charges are calculated based on shipment weight, destination, and the selected mode of transport (standard, express, or freight). The exact delivery cost will be displayed during the booking/checkout process.
Additional surcharges may apply for remote delivery locations, oversized cargo, or special handling requirements. These charges will be clearly mentioned prior to confirming your order.
Applicable taxes will be calculated according to the destination state or region.
Estimated delivery timelines are provided during booking and may vary based on distance, load, courier partner, and service type selected.
Delivery timelines are calculated from the date of dispatch, not from the booking date. We aim to dispatch all confirmed shipments within 30 business days unless specified otherwise.
Deliveries are not made on Sundays and public holidays. Shipment timelines may differ due to courier operations, weather conditions, or logistical constraints.
For heavy-load logistics, dispatch may require minimum confirmed booking/payment thresholds as per service category.
If your shipment appears damaged, tampered, or improperly handled at the time of delivery, please notify us immediately.
Kindly email clear images of the package and contents within 24 hours to: support@verstlogisticsindia.in
Claims submitted after the 24-hour window may not be eligible for investigation or compensation.
For inquiries regarding shipment status, service delays, or general delivery assistance, you can reach us at:
Email: support@verstlogisticsindia.in
Our customer support team will be happy to assist you with all logistics and delivery-related concerns.
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